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Mentoring SkillSoft’s online mentoring services are unparalleled in the e-learning industry. Expert Mentors are available online to provide support, guidance and encouragement to learners. The SkillSoft mentoring team holds over 1,000 certifications and accreditations. To learn more about SkillSoft’s Mentoring Services, click here: Mentoring Services Brochure Security+ 2008 Express Guide CompTIA Security+ 2008 is an [...]

This ILT Series course, rated 4.9/5.0 in overall quality by ProCert Labs, teaches the basic functions and features of Excel 2007. After an introduction to spreadsheet terminology and Excel’s window components, students will learn how to use the Help system and navigate worksheets and workbooks. Then they will enter and edit text, values, formulas, and [...]

In this ILT Series course, rated 4.9/5.0 in overall quality by ProCert Labs, students will learn how to use Acrobat 8 Professional to create, modify, and review PDF documents. They’ll learn how to create PDF documents from within Acrobat as well as other programs, create headers, footers, bookmarks, and links, ensure that PDF documents are [...]

This ILT Series course teaches students how to identify what challenges come from the situation, the caller, and the environment. Students will learn about the guidelines for providing excellent service and fulfilling the customers’ needs. This instructor’s edition is designed for quick scanning in the classroom, and filled with interactive exercises. Comes with a companion [...]

This ILT series course teaches students the fundamentals of using Windows XP to maintain their computer, access Help, and use the Internet Explorer Web browser. This course introduces students to the Windows desktop components and the Windows XP Help and Support Center. Students learn how to navigate the folder hierarchy and search for files by [...]

This ILT Series course will prepare students for the CompTIA A+ 220-702 certification exam (2009 Objectives). Students will learn how to support PC hardware in a business setting, including installation, troubleshooting, and component replacement. The target student for this course is responsible for maintaining PCs in their workplace, and has already completed the CompTIA A+ [...]

This ILT Series course, rated 4.9/5.0 in overall quality by ProCert Labs, builds on the skills and concepts taught in Access 2007: Basic. Students will learn how to normalize data; work with Lookup fields and subdatasheets; create join queries; add objects to forms, print reports and labels; create charts; and use PivotTables and PivotCharts. Comes [...]

This ILT Series course introduces students to the basics of information and time management. Students will learn how to assimilate and make the best use of the stream of the daily information flow. Students will also learn how to process, retain, prioritize, and preserve messages and data that are vital for productivity and effectiveness. Course [...]

This ILT Series course introduces students to budgeting, types of budgets, and the elements of a successful budget. Students learn how to create a budget, analyze and compare budgets, and create operating and manufacturing budgets, and devise an action plan to solve a problem identified during variance analysis. Course activities also cover the basics of [...]

This ILT Series course teaches students the fundamentals of solving business problems. It introduces students to the need for problem solving, ineffective responses to problems, the elements of an effective solution, and the skills needed to for effective problem solving. Students will also learn how to avoid inappropriate responses to problems, identify types of problem [...]