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Overview/Description
SkillSoft Mentors are available to help students with their studies for exam 220-702 A+ Practical Application. You can reach them by entering a Mentored Chat Room or by using the E-mail My Mentor service.
Target Audience
Individuals who are studying the associated SkillSoft content in preparation for, or to become familiar with, the skills and competencies being measured by the actual certification exam.
Prerequisites
Familiarity with the exam objectives listed below and skills and competencies being measured in the associated certification exam.
Lesson Objectives: Mentoring 220-702 A+ Practical Application
- Hardware
- Operating Systems
- Networks
- Security
Course Number: mnt220702
Test Prep
Overview/Description
To test your knowledge on the skills and competencies being measured by the vendor certification exam. TestPrep can be taken in either Study or Certification mode. Study mode is designed to maximize learning by not only testing your knowledge of the material, but also by providing additional information on the topics presented. Certification mode is designed to test your knowledge of the material within a structured testing environment, providing valuable feedback at the end of the test.
Target Audience
Individuals seeking practice in a structured testing environment, covering the skills and competencies being measured by the vendor certification exam.
Expected Duration (hours): 1.5
Course Number: cs_apit_a01_tp_enus
Courses
A+ Practical Application 2009: Personal Computer Components
Overview/Description
The IT industry has grown by leaps and bounds in recent years, but the backbone of the industry has always remained the computers themselves. This course looks at the components that make up personal computers and shows you how they all work in unison. It explores such components as motherboards, power supplies, storage devices, central processing units, adapter cards, and a variety of memory types. The course is part of the preparation for the CompTIA A+ 220-702 Practical Application exam which is half of the requirement necessary to acquire the CompTIA A+ certification.
Target Audience
Individuals undertaking the A+ certification track and companies who need technical staff trained in the A+ exam track
Prerequisites: Computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the “A+ Essentials” exam (220-701)
Expected Duration (hours): 1.5
Lesson Objectives: A+ Practical Application 2009: Personal Computer Components
- Recognize the functions of motherboard components
- Recognize how storage devices are configured
- Recognize key characteristics of power supplies
- Recognize how the motherboard is configured
- Recognize how storage devices are configured
- Recognize key characteristics of processors
- Recognize key characteristics of memory
- Recognize how computers are kept from overheating
- Recognize key characteristics of adapter cards
- Recognize how processors are configured
- Recognize how adapter cards are used
Course Number: cs_apit_a01_it_enus
A+ Practical Application 2009: Troubleshooting Hardware
Overview/Description
Within all industries, computer technicians are expected to locate and resolve issues ranging from hardware failure to operating system problems. In this course, the learner will be shown how to troubleshoot various computer components, such as motherboards, storage devices, power supplies, memory, and adapter cards. The course also explores troubleshooting techniques used to resolve laptop and printer problems. This course is part of the preparation for the CompTIA A+ 220-702 Practical Application exam which is half of the requirement necessary to acquire the CompTIA A+ certification.
Target Audience
Individuals undertaking the A+ certification track and companies who need technical staff trained in the A+ exam track
Prerequisites:
Expected Duration (hours):
Lesson Objectives:
- Recognize how to troubleshoot motherboard components
- Recognize the uses of motherboard troubleshooting tools
- Recognize how to troubleshoot storage devices
- Recognize how to troubleshoot power supplies
- Recognize how to troubleshoot processors
- Recognize how to replace processors
- Recognize how to troubleshoot memory
- Recognize how to troubleshoot adapter cards
- Recognize how to troubleshoot a motherboard
- Recognize how to troubleshoot storage devices
- Recognize how to troubleshoot a processor
- Recognize how to troubleshoot laptops
- Recognize how to troubleshoot printers
- Recognize how to troubleshoot laptops
- Recognize how to troubleshoot printers
Course Number:
A+ Practical Application 2009: Maintaining Operating Systems
Overview/Description
There are a variety of hardware and software resources a technician can use to troubleshoot Windows operating system issues. This course examines the commands, disk management tools, system utilities, and error messages commonly used to resolve such problems. This course is part of the preparation for the CompTIA A+ 220-702 Practical Application exam which is half of the requirement necessary to acquire the CompTIA A+ certification.
Target Audience
Individuals undertaking the A+ certification track and companies who need technical staff trained in the A+ exam track
Prerequisites:
Expected Duration (hours):
Lesson Objectives:
- Use disk management commands
- Use system management commands
- Use file management commands
- Use folder management commands
- Use the DEFRAG and NTBACKUP disk management commands
- Convert a basic disk to a dynamic disk using the Disk Management tool
- Create a mounted drive
- Recognize the functions of key administration tools
- Use Performance Monitor to monitor a system
- Use the Services console to configure services
- Set system tasks
- Use management and troubleshooting commands
- Perform disk management tasks
- Use system utilities
- Recognize key differences between Windows 2000, XP, and Vista OS directory structures
- Recognize how to resolve common startup errors
- Recognize how to resolve common operational issues
- Resolve auto-restart errors
- Recognize how to optimize system performance
- Resolve startup problems
- Resolve operational problems
- Resolve auto-restart errors
Course Number:
A+ Practical Application 2009: Maintaining Networks
Overview/Description
Understanding the methods that computers and network devices use to talk to one another is essential knowledge for IT technicians to have in order to configure and troubleshoot networked environments. This course examines TCP/IP, connectivity and networking issues, connection types, router and firewall configurations, and small office or home office (SOHO) configurations. It also explores troubleshooting network issues using a series of command line tools such as NET, PING, and TRACERT. This course is part of the preparation for the CompTIA A+ 220-702 Practical Application exam which is half of the requirement necessary to acquire the CompTIA A+ certification.
Target Audience
Individuals undertaking the A+ certification track and companies who need technical staff trained in the A+ exam track.
Prerequisites:
Expected Duration (hours):
A+ Practical Application 2009: Maintaining Networks
- Recognize key characteristics of TCP/IP configuration and troubleshooting
- Enable the Aero feature and change the color of windows
- Recognize key characteristics of the e-mail process and troubleshooting
- Recognize ways to troubleshoot FTP issues
- Configure proxy settings on a Windows computer
- Distinguish between tools used to troubleshoot client-side connectivity issues
- Recognize how HTTP communication is secured through HTTPS and SSL
- Troubleshoot firewall issues
- Configure proxy settings on a Windows computer
- Troubleshoot firewall issues
- Recognize key characteristics of network connection types
- Configure IP information on Vista clients
- Configure a wireless connection
- Recognize the basic characteristics of how to configure home routers
- Recognize the basic characteristics of Bluetooth technology
- Recognize the basic characteristics of cellular networking
- Assign a port in Windows Firewall
- Configure a SOHO
Course Number:
A+ Practical Application 2009: Security
Overview/Description
Preventing, treating, and removing malware and system security threats are necessary skills for IT technicians. This course examines methods used to deal with viruses and malware, along with measures used to implement resource security on operating systems and networks. This course is part of the preparation for the CompTIA A+ 220-702 exam which is half of the requirement necessary to acquire the CompTIA A+ certification.
Target Audience
Individuals undertaking the A+ certification track and companies who need technical staff trained in the A+ exam track.
Prerequisites:
Expected Duration (hours):
A+ Practical Application 2009: Security
- Recognize ways to combat viruses and malware
- Use Windows Defender to scan for malware
- Secure operating systems
- Recognize key characteristics of BIOS security
- Scan a computer for spyware
- Change share permissions
- Encrypt a folder
Course Number: