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This ILT Series course covers that basics of personal computers, both software and hardware, networks, the Internet, computer security, green IT, and basic maintenance. The course requires little or no previous experience with personal computers. Students will get most out of this course if their goal is to learn the basics of personal computers and [...]

This ILT series course will teach students fundamental concepts and terminology and the basic features of Adobe InDesign CS4. Students will learn how to create documents, place text and graphics, and create custom color swatches. Students will also learn how to work with master pages and multi-page documents. In addition, students will learn how to [...]

This ILT Series course builds on the skills taught in the Excellence in Service: Basic course. In the Advanced course, students will learn how to determine what customers want, and evaluate the service provided. Students will also learn how to create, implement, and monitor service standards. Course activities also cover conducting interviews, training and empowering [...]

This ILT Series course, rated 4.8/5.0 in overall quality by ProCert Labs, is designed to give experienced Excel users proficiency in creating procedures that run in response to specific events, creating user forms to accept or display data, validating the data entry in user forms, and debugging and handling errors in code. Language: ENG Pages: [...]

This ILT Series course teaches students about the fundamentals of business etiquette. Students learn how to build relationships, create a professional appearance, develop positive relationships with co-workers, and practice cubicle and office etiquette. In addition, the course teaches students the appropriate behavior and etiquette when using the Internet, in daily communications, and in meetings. Students [...]

This course will teach students fundamental concepts and terminology, and the basic features of Adobe Acrobat 9 Pro. Students will learn PDF basics and explore the Acrobat interface. They’ll learn how to navigate and organize PDF documents. Students will learn how to create a PDF document from within Acrobat. They will also create PDF documents [...]

This ILT Series course, rated 4.8/5.0 in overall quality by ProCert Labs, is designed for experienced Access users who want to learn ActiveX data objects, control structures, and the basics of VBA programming. Language: ENG Pages: 178 ISBN: 1423913531 ISBN-13: 978-1-4239-1353-5 EAN: 9781423913535 Edition: 2nd Retail Price: $18.75 Weight: 0.9 Order Core Book @ $17.63 [...]

This ILT Series course, rated 4.9/5.0 in overall quality by ProCert Labs, teaches the basic functions and features of Access 2003. Students will learn how to plan and create a database, work with tables, create queries and forms, filter records, and generate reports. This course is approved courseware for Microsoft Office Specialist certification. Comes with [...]

This ILT Series course builds on the fundamentals taught in Project Management: Basic. In the Intermediate course, students will learn how to implement quality measures, handle project risks, acquire and motivate team members, and communicate effectively. Course activities cover identifying the characteristics and goals of quality management, create a quality management plan, conduct an audit, [...]

This ILT Series course, rated 4.9/5.0 in overall quality by ProCert Labs, will prepare students for the CompTIA A+ Essentials certification exam (2009 Objectives). Students will obtain the skills and knowledge necessary to install, upgrade, repair, configure, troubleshoot, and perform preventive maintenance on personal computer hardware and operating systems. Course manual comes with CertBlaster exam [...]